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New Zealand (NZ) stories

The AI honeymoon is over. Now businesses must make it work
Digital Transformation

The AI honeymoon is over. Now businesses must make it work

Businesses are now under pressure to turn early AI enthusiasm into measurable productivity gains, with governance and workflow redesign key to success.

By Glen Maguire • 5 min read • Today
AI transforms CX to go beyond the chatbot
Digital Transformation

AI transforms CX to go beyond the chatbot

Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.

By Anthony Caruana • 4 min read • Yesterday
Cricket Australia signs Komo deal for fan data push
Marketing Technologies

Cricket Australia signs Komo deal for fan data push

Fans will be able to take part in predictions and voting across Cricket Australia channels as the deal aims to boost first-party data and sponsor value.

By Sean Mitchell • 4 min read • Yesterday

Stories from Other Regions

New Zealand (NZ) stories

US, New Zealand to upgrade Cook Islands' Penrhyn port
NZD

US, New Zealand to upgrade Cook Islands' Penrhyn port

Safer landings and stronger shipping links are expected for remote Penrhyn after the United States and New Zealand pledged funding for a port upgrade.

By Sean Mitchell • 4 min read • Today
Labour promises to set up AI regulator, copyright rules if elected
Data Protection

Labour promises to set up AI regulator, copyright rules if elected

The plan would give New Zealand a dedicated AI office and tougher copyright protections, aiming to curb risks and share gains with workers.

By RNZ • 6 min read • Yesterday
Superette owner on the brink of bankruptcy after nine months of roadworks
Supply Chain

Superette owner on the brink of bankruptcy after nine months of roadworks

Nine months of closures on Taradale Road have cut takings by up to 40 percent, leaving one Marewa superette owner fearing bankruptcy.

By RNZ • 3 min read • Yesterday
How safe are digital driver's licences?
Data Protection

How safe are digital driver's licences?

The rollout could spare non-smartphone users from being left behind, while privacy safeguards and encrypted storage aim to keep hackers out.

By RNZ • 3 min read • Yesterday
Coroner calls on MBIE to ban tankless diving device after accidental drowning
Alibaba

Coroner calls on MBIE to ban tankless diving device after accidental drowning

A coroner has urged a ban on a tankless diving device after a 58-year-old Lower Hutt man died in an accidental drowning off Mana Island.

By RNZ • 5 min read • Yesterday
Northland emergency workshop equips older people with practical advice
Northland

Northland emergency workshop equips older people with practical advice

Nearly 30 older residents learnt simple preparedness steps as Northland councils and emergency services urged stronger community links before disasters.

By Local Democracy Reporter • 4 min read • Yesterday
'Authors of Buller's misfortune': Flood protection funding bid fails
Risk & Compliance

'Authors of Buller's misfortune': Flood protection funding bid fails

Westport's flood defences face further delay after a USD $6.7 million Government funding bid was turned down, widening the scheme shortfall.

By Local Democracy Reporter • 4 min read • Yesterday
Repairing historic Tararua bridge costs more than replacement
Local Government

Repairing historic Tararua bridge costs more than replacement

Ratepayers may face a cheaper bill by replacing the 97-year-old Alfredton bridge, after repair estimates climbed above the cost of a new structure.

By Local Democracy Reporter • 3 min read • Yesterday
Road envy: Resident questions council call over resealing
Local Government

Road envy: Resident questions council call over resealing

Residents question why Whakatāne Council resurfaced one street with asphalt after saying the treatment was too costly for most roads.

By Local Democracy Reporter • 3 min read • Yesterday
Three-year high for dog attack complaints in Invercargill
Accident Compensation Corporation

Three-year high for dog attack complaints in Invercargill

Complaints have climbed to 95 in the past year, as Invercargill council warns poor dog ownership may be worsening alongside attacks.

By Local Democracy Reporter • 3 min read • Yesterday
Tauranga councillor Glen Crowther says he was required to view landslide files in supervised room
Risk & Compliance

Tauranga councillor Glen Crowther says he was required to view landslide files in supervised room

Access to Tauranga council records is under scrutiny after Glen Crowther said he had to review landslide files in a supervised room without notes.

By Local Democracy Reporter • 7 min read • Yesterday
$10m for new SH25 bridge hoped to alleviate Coromandel traffic pains
Civil Defence

$10m for new SH25 bridge hoped to alleviate Coromandel traffic pains

Motorists on State Highway 25 should see fewer bottlenecks from next year as NZTA replaces the ageing Ramarama Stream Bridge with a two-lane crossing.

By Local Democracy Reporter • 3 min read • Yesterday
Wellington stadium says it can't afford $42m maintenance bill for the next decade
Wellington Regional Council

Wellington stadium says it can't afford $42m maintenance bill for the next decade

Falling corporate suites and memberships are leaving Wellington's regional stadium unable to fund a GBP £42 million maintenance programme itself.

By Local Democracy Reporter • 3 min read • Yesterday
Auckland mayor Wayne Brown tells island residents to 'cough up' for rubbish service
Auckland Council

Auckland mayor Wayne Brown tells island residents to 'cough up' for rubbish service

A targeted rate is being considered for Kawau Island after Wayne Brown said mainland Aucklanders should not subsidise its waste services.

By Local Democracy Reporter • 4 min read • Yesterday