The Ultimate Guide to eCommerce
A curated Australian edition of IndustrialDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance
Australian retailers prioritise AI for customer growth
Costly customer acquisition is pushing Australian retailers to use AI for better retention and productivity as 2027 growth targets sharpen.
Australian small businesses brace for Black Friday AI boost
Many Australian retailers will borrow or defer payments to fund Black Friday stock and staff as AI shopping tools loom over sales.
Samsung launches broad Black Friday deals in Australia
Australian shoppers can expect weekly flash sales and partner discounts across Samsung's phones, TVs and appliances throughout November.
ShopX launches global retail media group across 27 markets
The group aims to help brands measure in-store sales more clearly as retail media shifts beyond online conversion channels into physical shopping.
Australians may switch retailers over AI price checks
Retailers face a loyalty test this peak season as 85% of Australians say they would switch if AI finds the same product cheaper elsewhere.
Shopify unveils AI shopping tools in Fall '26 update
Merchants can now link Shopify with nine AI agents to manage stores and sell through chat, as the platform pushes agentic commerce.
Analyst Insights
Research and market analysis connected to eCommerce
Cloudinary named Gartner Leader in digital asset management
Syndigo named leader in Gartner's first PIM quadrant
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Featured News
First Digital: Agentic AI to reshape payment infrastructure
Businesses are being urged to build safeguards now as AI agents could soon be transacting more value than humans, First Digital says.
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Expert Columns
There is no such place as APAC
What it takes to make warehouse automation work
Gen Z in Australia: Why Customer Data Quality Matters
AI in Retail is Only as Good as its Data Foundation
Australian retailers face a peak-season balancing act as rate pressures, consumer caution and supply chain costs collide
The next eCommerce interface may not be a screen
AI assistants now read online stores more than twice as often as Google. Most retailers can't see it
How multi-shopper AI is transforming retail store operations
Peak has moved: Five ways Australian retailers can build a more agile supply chain
Anyone can promise fast. The advantage is keeping it
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Yuno adds Ecommpay to widen payment reach across regions
Merchants in Europe and Asia-Pacific can now offer more local checkout options through one integration, reducing abandoned transactions at payment stage.
Temu & IACC launch programme to tackle IP disputes
Brands can now escalate complex IP complaints on Temu through a dedicated IACC-backed channel, with responses promised within 48 hours.
Hello Clever says payment success drops after two minutes
Merchants risk losing sales if checkout drags past two minutes, with Hello Clever's data showing success rates fall from 95% to 52%.
VentraIP warns slow landing pages can sink Black Friday
Retailers risk wasting paid media unless campaign pages can cope with Black Friday traffic surges, VentraIP says.
Entersekt boosts 3-D Secure to cut checkout failures
Interrupted authentication journeys are costing merchants sales, with Entersekt saying its latest changes lifted success rates by up to 9 percentage points.
QuickAIBuy launches first paid review service for buyers
A standard review costs USD $79 and aims to help B2B buyers avoid committing to orders before evidence on suppliers, freight and margins is checked.
Bazaarvoice & Profound team up on AI search visibility
Retailers risk losing sales if AI search cites rivals, prompting Bazaarvoice and Profound to link prompt analytics with customer reviews and photos.
Shopify adds app security check to CLI in AI toolkit
Developers can now spot common security flaws in their own apps before release as Shopify widens its AI Toolkit and commerce updates.
Google adds Cloud Logging for BigQuery Python UDFs
The update lets data pipelines keep running when bad rows appear, while malformed Python UDF records are captured in Cloud Logging for later repair.
scandiweb open-sources Expedio to speed up Magento stores
Merchants can now cut Magento page-load times without replatforming, as scandiweb makes Expedio's core freely available for open-source use.
Krea launches AI image editor Krea 3 with faster edits
The new model is available via Krea's platform and partners, as the company targets design teams needing faster, consistent image edits.
Meta survey finds most Asia-Pacific small firms use AI
The findings suggest many smaller firms are already using AI to lift productivity, but training costs and know-how remain major barriers.
Cover Genius launches protection for AI commerce platforms
Consumers using AI assistants to book travel or shop may now be offered protection in chat, without being sent to a separate checkout flow.
Australians lose AUD $275 on fake AI ads, study finds
Trust is being eroded as 42% of Australians surveyed said they were duped by AI ads, losing an average of AUD $275 on purchases.
Australian shoppers threaten boycotts over tighter returns
Four in five shoppers would cut spending or walk away if tighter rules hit frequent returners, a Blue Yonder survey found.
Cover Genius launches AI protection for chat commerce
Consumers using chat-based shopping tools can now be offered protection in-conversation, as Cover Genius targets trust concerns around AI-led purchases.
made by Fressko sales jump 71% on Amazon Australia
Better stock availability and Buy Box wins helped the Melbourne drinkware brand lift Amazon Australia sales by more than 71% last quarter.
Oracle NetSuite rolls out AI tools across Australia
Retailers in Australia and New Zealand will get new AI tools as the software maker says the update can cut manual work and complexity.
LSKD unifies digital signage across Armadale store
The rollout lets the retailer update flash sales and campaigns across 36 Australian stores in minutes, instead of waiting days for outside support.
Maple Deal Global adds travel & regional shopping pages
Visitors can now compare flights, tours and local offers on one independent affiliate site, with browser-saved watchlists and no account required.
Job Moves
Your Reformer appoints new Chief Technology Officer
Are Media names Levine as Director of Technology and Product
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
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Megantic makes two new leadership appointments
